Per-agent pricing. Two quotas. Bring your own LLM if you want.

Pay for the agents you deploy. Each project gets a monthly Incident quota. Long-running interactive Investigations are purchased in packs at the subscription level. Use your own Anthropic API key for substantially lower platform fees.

⚠ Placeholder prices below — final pricing will be confirmed before launch.

Start with a free 30-day trial

Full access to Incident Commander + 3 specialists, with 10 included Investigations.

No credit card required. Connect a monitoring tool and run real investigations.

Agents

Choose your crew — SelfServe or BYO

Each agent is priced per month. BYO column applies when your tenant supplies its own Anthropic API key.

Agent What it does SelfServe / mo BYO / mo
LogAnalyst Log search + anomaly detection. $149 $29
CodeInspector Recent deploys and code changes. $149 $29
ImpactAnalyst Business / customer impact estimation. $149 $29
KnowledgeKeeper Past incidents and runbooks. $149 $29
RiskScout Proactive anomaly + drift detection. $149 $29
SloTracker SLO and burn-rate awareness. $149 $29
RemediationEngineer Executes fixes with approval. $249 $49
SupportLiaison Coordinates with customer support. $199 $39
CloudAdvisor FinOps and cost guidance. $199 $39
Incident quotas

Plan-tier driven, per project

Each project rolls up to its subscription's tier. Agents only affect price, not capacity.

Tier Incidents / project / month Price multiplier Overage SelfServe Overage BYO
Lite 50 0.5× $5.00 / incident $0.50 / incident
Standard 200 1.0× $4.00 / incident $0.40 / incident
Max 1,000 3.0× $3.00 / incident $0.30 / incident
Investigation packs

Per subscription — long-running interactive sessions

Use packs for human-in-the-loop investigations in the Portal, Slack, or Teams.

10-pack

$500

BYO: $30

50-pack

$2,000

BYO: $100

200-pack

$7,000

BYO: $350

Soft cap. When the pack runs out, choose per-investigation overage ($60 SelfServe / $4 BYO) or auto-renew the next pack.

Cost calculator

Estimate your monthly bill

Drag the sliders. Numbers update live from the catalog above.

Estimated monthly total: $0
Enterprise / MSP

Negotiated contracts for larger deployments

Enterprise: NET-terms invoicing, annual flat-fee option, RBAC customization, audit-log export.
MSP: consolidated invoicing across managed tenants, pass-through reports, auto-volume discounts.

SSO / SAML / SCIM

Enterprise identity integration — Entra ID (Azure AD), Okta, OneLogin, Ping Identity. User provisioning and deprovisioning via SCIM.

Audit Logging & Compliance Export

Full audit trail of every agent action, decision, and data access. Exportable to SIEM in structured format.

White-Label Agent Branding

Custom agent display names, logos, and color schemes in Teams/Slack messages.

Custom Agent Instructions

Per-team runbook injection, custom escalation policies, organization-specific terminology.

Data Residency Selection

Choice of Parumox hosting region (US, EU, APAC) for data processing and storage.

Role-Based Access Control (RBAC)

Granular permissions — who can configure agents, view investigations, approve remediation.

API Access

Full REST API for programmatic management of agent teams, configuration, and investigation data.

Priority Support

Faster response times. Shared Slack/Teams channel with Parumox team.

Contact Sales →
FAQ

Common questions

An Incident is an automated, lightweight investigation kicked off by an alert (webhook or email). It runs the specialists once, summarizes findings, and exits. An Investigation is an interactive multi-turn session — you chat with the IC in the Portal, Slack, or Teams over hours or days. Same agents power both, but the commercial envelope differs.
Incidents are per-project, plan-tier driven (Lite / Standard / Max), and included in the agent monthly price. Investigations are per-subscription, purchased as packs (10 / 50 / 200). Long human-driven sessions can burn a lot of tokens; the pack model gives both sides predictable cost.
Bring Your Own LLM key. Configure your Anthropic API key in tenant settings and Parumox routes all LLM traffic through your key. Token costs land on your Anthropic bill; we charge a substantially lower platform/agent fee. Customers never see token math either way.
Soft cap. Operations continue uninterrupted. Project incident overages are billed at the per-incident overage rate; subscription investigation overages either bill per-investigation or auto-purchase the next pack — your choice.
Enterprise and MSP customers run on negotiated contracts (annual flat-fee, wholesale rates with consolidated invoicing). Contact us for a quote — published pricing is for SelfServe.

Lightweight incidents, deep investigations, your choice of LLM

Connect a monitoring tool and run your first investigation in under 15 minutes.

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