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Full access to Incident Commander + 3 specialists, with 10 included Investigations.

No credit card required. Connect a monitoring tool and run real investigations.

Agents

Choose your crew — SelfServe or BYO

Each agent is priced per month. BYO column applies when your tenant supplies its own Anthropic API key.

Agent What it does SelfServe / mo BYO / mo
LogAnalyst Log search + anomaly detection. $149 $29
CodeInspector Recent deploys and code changes. $149 $29
ImpactAnalyst Business / customer impact estimation. $149 $29
KnowledgeKeeper Past incidents and runbooks. $149 $29
RiskScout Proactive anomaly + drift detection. $149 $29
SloTracker SLO and burn-rate awareness. $149 $29
MetricsAnalyst What a service or database was doing, versus its baseline. $149 $29
RemediationEngineer Executes fixes with approval. $249 $49
SupportLiaison Coordinates with customer support. $199 $39
CloudAdvisor FinOps and cost guidance. $199 $39
Token pricing

MSRP pass-through — no markup

LLM token usage is billed at the vendor's published per-model rate. On BYO, token costs land on your own Anthropic bill instead.

Model Input / 1M tokens Output / 1M tokens Cached input / 1M tokens
gpt-5-mini $0.25 $2.00 $0.025
gpt-4.1-mini $0.40 $1.60 $0.100
claude-haiku-4-5-20251001 $1.00 $5.00 $0.100
claude-sonnet-4-6 $3.00 $15.00 $0.300

You see exactly what each investigation cost in tokens — no hidden token math.

Cost calculator

Estimate your monthly agent bill

Drag the sliders. The agent fee updates live from the catalog above; token usage is billed separately at the MSRP rates listed.


Estimated monthly agent fee: $0

Plus token usage at MSRP (pass-through, no markup) — see the rate card above.

Enterprise / MSP

Negotiated contracts for larger deployments

Enterprise: NET-terms invoicing, annual flat-fee option, RBAC customization, audit-log export.
MSP: consolidated invoicing across managed tenants, pass-through reports, auto-volume discounts.

SSO / SAML / SCIM

Enterprise identity integration — Entra ID (Azure AD), Okta, OneLogin, Ping Identity. User provisioning and deprovisioning via SCIM.

Audit Logging & Compliance Export

Full audit trail of every agent action, decision, and data access. Exportable to SIEM in structured format.

White-Label Agent Branding

Custom agent display names, logos, and color schemes in Teams/Slack messages.

Custom Agent Instructions

Per-team runbook injection, custom escalation policies, organization-specific terminology.

Data Residency Selection

Choice of Parumox hosting region (US, EU, APAC) for data processing and storage.

Role-Based Access Control (RBAC)

Granular permissions — who can configure agents, view investigations, approve remediation.

API Access

Full REST API for programmatic management of agent teams, configuration, and investigation data.

Priority Support

Faster response times. Shared Slack/Teams channel with Parumox team.

Contact Sales →
FAQ

Common questions

Each active agent on a project is charged a flat daily rate (billed as a monthly high-water mark). Deploy the crew you need per project; add or remove agents any time. No per-incident or per-investigation quotas — the daily rate covers the agent's availability.
LLM token usage is passed through at MSRP — the vendor's published per-model rate, with no markup. You can see exactly what each investigation cost in tokens; there's no hidden token math on the platform path. Bring your own Anthropic key (BYO) and token costs land on your own Anthropic bill instead, for a substantially lower platform fee.
Bring Your Own LLM key. Configure your Anthropic API key in tenant settings and Parumox routes all LLM traffic through your key. Token costs land on your Anthropic bill; we charge a substantially lower platform/agent fee.
Enterprise and MSP customers run on negotiated contracts (annual flat-fee, wholesale rates with consolidated invoicing, commitment-tier volume discounts on the agent daily rate). Contact us for a quote — published pricing is for SelfServe.

Lightweight incidents, deep investigations, your choice of LLM

Connect a monitoring tool and run your first investigation in under 15 minutes.