Your AI operations crew

A composable team of specialized AI agents. Deploy only what you need. Each agent has a distinct role, integrations, and personality. You name them.

Generally Available

Tier 1 — Ready to deploy today

These agents are production-ready. Full integration support, detailed evidence output, and enterprise-grade reliability.

Generally Available
Incident Commander
Base agent — every team needs one. Always required.
Orchestrates the entire investigation and response workflow. Detects incidents from monitoring alerts, ITSM tickets, chat channel creation, email, or webhooks. Dispatches specialist agents. Communicates with on-call engineers and stakeholders in Microsoft Teams or Slack. Posts regular status updates. Produces the final evidence-backed RCA report. Creates and updates ServiceNow incidents.
Microsoft Teams Slack ServiceNow (ITSM) PagerDuty Opsgenie Jira Azure DevOps Boards Email (Exchange Online / IMAP/SMTP) Confluence SharePoint and more coming
I
Alex
Alex (Incident Commander) is coordinating investigation of INC0012847 — elevated error rates in payment-service across Azure East US and AWS us-east-1.
$299/mo
Generally Available
Log Analyst
Key differentiator: cross-cloud, cross-vendor signal correlation in a single investigation.
Deep-dives into logs, metrics, and traces across all connected cloud monitoring and observability platforms simultaneously. Runs parallel queries. Correlates signals across cloud providers and monitoring tools. Returns structured evidence packages with direct dashboard and log links.
Azure Monitor / Log Analytics / App Insights / Resource Health AWS CloudWatch / X-Ray / CloudTrail GCP Cloud Logging / Cloud Monitoring / Cloud Trace Datadog Dynatrace Splunk Cloud Elastic Cloud New Relic Grafana Cloud and more coming
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Sam
Sam (Log Analyst) correlated error signatures across Azure Log Analytics and AWS CloudWatch — connection timeout pattern started at 02:43 UTC in both regions, coinciding with config deployment DEPLOY-4837.
$249/mo
Generally Available
Knowledge Keeper
Grows more valuable over time.
Indexes every past investigation, RCA document, runbook, wiki page, and ServiceNow knowledge article. When a new incident occurs, surfaces relevant history with similarity scoring. Gets smarter with every investigation. Captures institutional knowledge and reduces knowledge loss from staff turnover.
ServiceNow Knowledge Management Confluence SharePoint Notion
K
Morgan
Morgan (Knowledge Keeper) found 3 matching incidents from Q1 — INC0011203 had identical error signature, resolved by connection pool config reset. Resolution time: 12 minutes.
$149/mo
Coming Soon

Tier 2 — Expanding the crew

These agents are in development. Join early access to shape how they work for your team.

Coming Soon Unique Differentiator
Cloud Advisor (FinOps)
Continuously analyzes cloud resource utilization across AWS, Azure, and GCP. Identifies cost optimization opportunities: orphaned resources, over-provisioned instances, idle load balancers, unattached storage volumes, sub-optimal reserved instance coverage, and post-incident cost spill. Provides actionable recommendations with estimated monthly savings.
AWS: Cost Explorer Trusted Advisor Compute Optimizer Azure: Cost Management + Billing Azure Advisor Azure Resource Graph GCP: Cloud Billing Recommender API Active Assist
Uses the same cloud API access Log Analyst already has. No additional permissions needed.
$349/mo Get a Free Cloud Cost Assessment
Coming Soon
Code Inspector
Analyzes recent deployments, pull request diffs, commit history, and CI/CD pipeline logs. Correlates telemetry findings with code changes. Suggests fixes or rollback strategies.
Azure DevOps Repos & Pipelines GitHub / GitHub Actions Bitbucket / Bitbucket Pipelines and more coming
$249/mo Get Notified
Coming Soon
Support Liaison
Monitors support channels for user-reported production issues. Detects patterns across tickets. Auto-escalates to Incident Commander. After resolution, updates affected tickets with resolution details and RCA links.
ServiceNow Customer Service Management Zendesk Freshdesk Jira Service Management Salesforce Service Cloud
$199/mo Get Notified
Coming Soon
Remediation Engineer
Executes approved remediation actions — rollbacks, restarts, scaling, configuration changes. ALWAYS requires explicit human approval. Every action is logged, auditable, and linked to the ServiceNow incident record.
Azure CLI AWS CLI / SSM GCP gcloud kubectl Terraform Ansible Helm and more coming
$499/mo Get Notified
Coming Soon
SLO Tracker
Monitors error budget burn rates and SLA breach thresholds in real-time. Calculates SLA credit exposure. Generates reliability scorecards. Integrates with ServiceNow SLA management.
ServiceNow SLA Management
$149/mo Get Notified
Coming Soon
Impact Analyst
Estimates revenue and business impact during incidents. Translates technical incidents into business language for executives.
$149/mo Get Notified
Coming Soon
Risk Scout
Proactively scans for anomalies, drifting metrics, and pre-incident patterns before alerts fire.
$199/mo Get Notified
Why Parumox

How we compare

Every vendor's AI agent is locked to their ecosystem. Parumox sits above all of them.

vs. Datadog Bits AI

Bits AI only sees Datadog. If your payment-service runs on Azure with App Insights and your order-processor runs on AWS with CloudWatch, Bits sees half the picture. Parumox sees it all.

vs. PagerDuty / Azure / New Relic SRE Agents

Each vendor's AI agent is locked to their ecosystem. Enterprises run multi-cloud, multi-vendor environments. Parumox sits above all of them.

vs. ServiceNow AI

ServiceNow's AI focuses on ITSM workflow automation — ticket routing, knowledge suggestions, L1 virtual agents. Parumox performs deep technical investigation across live infrastructure telemetry. We complement ServiceNow — our agents create and enrich ServiceNow incidents with evidence ServiceNow can't produce alone.

vs. Manual Investigation

Your engineers spend 30–60 minutes per incident across multiple monitoring consoles. Parumox does it in 90 seconds, across every tool, every cloud, every time.

Deploy your AI operations crew

Start with 3 agents. Expand as your operations mature. Volume discounts kick in automatically.

Start Free Trial Request a Demo